Security

We use secure methods to safeguard against data theft. Please read the information below.

Data Protection

All our pages use an encrypted certificate called a secure socket layer or SSL for short. The SSL encodes any personal information you enter on that page as a complex series of jumbled up letters and numbers, making it impossible for anyone to decipher or intercept your communications. Any personal details you enter are encrypted and transmitted safely to a password protected and software shielded database.

Page Security

You can check that you are shopping in a secure environment by looking for a green padlock icon connected to the beginning of the url address bar on your browser, or an image of a key in the toolbar at the bottom of your browser screen. Additionally you can look in the address bar and check that the connection to the website starts as "https". The "s" indicates a secure connection has been established.

Card Details

How are credit card details and personal information protected?
We do not store your payment details, all card payment details are handled offsite by Nochex who is our payment processor.
Your payment transactions are covered through your card supplier, like Visa or MasterCard. You can enrol your card in the MasterCard SecureCode or Verified by Visa scheme if you are not already a part of them. This enables you to set a private code for online transactions, giving you added protection against the unauthorised use of your credit or debit card online.

Collected Information

We only collect essential information required for communication like your name and email address, or delivery address required for our couriers to send your purchases to the correct location.
We also temporarily record your IP address if you add something to your cart as this is critical information we need in order to identify your specific connection to our website, making sure that your cart is not confused with anyone else's!
With regard to our forums, we do collect other personal details you submit which is essential to the operation of our forum software.

The Data Protection Act

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws.
We are registered with the ICO (Information Commissioner's Office) as a Data Controller, our registration number is: A8393749
The details we collect will be used to process your order, to fulfil ongoing service requirements, to maintain customer records and to provide pre and after-sales service.
We will not at any time sell your personal information to any third party for any reason.

‣ If you want to alter or update your personal information, please use our contact page.
‣ You have the right to request a copy of any personal information we hold about you. To do this, please use our contact page.
‣ If you think you have been contacted by us by mistake, send us a message using our contact page.